SHIPPING DELIVERY POLICY

Last updated February 05, 2025

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.thenorthernchef.com/pages/terms-conditions

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Shipping Fees

We offer shipping at the following rates:

Shipping Method

Shipping Fee

Standard

1-3 Business Days

15.00

HOW DOES THE SHIPPING TIMELINE WORK?

All times and dates given for delivery of the products are given in good faith but are estimates only. We are not responsible for any delay in shipments.

Please order by 11:45pm PST on Monday to ensure same-week delivery, but note that your order may deliver same-week even if you order after Monday (depending on your transit time).

Orders typically ship within 1-4 business days of purchase, and deliver within 1-3 days of shipment.   

Kindly note that we primarily process and ship orders Monday - Wednesday. Once shipped, your order will then take 1-3 business days to arrive, depending on your location.

You will receive a confirmation email with tracking information once your order is en route to you. 

 

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

 

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders cannot be shipped to P.O. boxes. Not all shipping methods are available for certain items. Orders only ship on business days, which are Monday - Friday. Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Email: customersupport@northernchef.com